A Proper Global New Year’s Eve Toast
December 29, 2011 by Sharon · Leave a Comment
A Proper Global New Year’s Eve Toast
Are you looking to add international flair to your New Year’s Eve conversation? After traveling the globe, visiting vineyards and learning to interact with different cultures, I have gained a few insights about how to properly celebrate. One of the oldest of all modern holidays is New Year’s Eve. It was first observed by the ancient Babylonians 4000 years ago. Our current tradition of ushering in the New Year in the U.S. often includes a toast with Champagne or another beverage at midnight!
1. Toasting History: The Ancient Greeks started the art of toasting to one’s health when the host took the first, good faith sip of the communal wine. This first sip assured the guests that the beverage was not poisoned. The word ‘toast’ originated from the Roman practice of placing a piece of spiced, charred bread in the wine to mellow the flavor. When drinking to someone’s health, the cup was drained to get to the piece of saturated toast at the bottom.
2. Non-alcoholic toasts: Today, toasting is about the sentiment of the occasion, and part of the finale of New Year’s Eve in the U.S. It is also a highlight at weddings, birthdays, anniversaries and retirements. It is perfectly acceptable to toast with a sparkling beverage, ginger ale, club soda, seltzer, water or juice. Keep in mind it is about the celebration and not the liquid.
3. New Beginnings & Christenings: Champagne was traditionally served at the Coronation of French kings. Champagne has historically been associated with christenings, new beginnings, and rare moments. It has become associated with New Year’s Eve festivities around the world for this reason.
4. What is Champagne? Champagne is a sparkling wine that comes from the region of Champagne, in France. In the 1600s, it is thought that the monk Dom Perignon “invented” Champagne. It is known that he discovered that the best Champagnes were made from blends of the Champagne grapes (Pinot Noir, Pinot Meunier and Chardonnay) from different Champagne vineyards. An interesting tip, the smaller and faster the bubbles, the finer the champagne. Scientists have determined that there are 95 million bubbles in a bottle of champagne!
5. Champagne Bottle Opening: The proper way to open a bottle of champagne (avoiding spray, injury or spills) is to hold the bottle at a 45 degree angle, grasp the champagne cork gently with the one hand and turn the bottom of the bottle firmly with the other hand. Be sure to twist the bottom of the bottle slowly, until you feel the cork gently release in your hand.
6. Sabering Champagne: A commonly asked question about a fascinating way to open a bottle of champagne involves the lost art of sabering. Legend has it that Napoléon’s mounted artillery officers started the trend of sabering. While riding a horse, these soldiers used a blade to cut the top off a champagne bottle with the cork still attached to it. Today, for an experienced wine connoisseur to accomplish this feat, precise preparation must occur. First, the bottle should rest upside down 60 minutes in ice, and must be very, very cold. Then, the bottle is removed from ice, slowly turned upright, held at a 45 degree angle with no fluid touching the cork, gently touch the blade on the shoulder of the bottle, then use a short follow-through movement with the blade using the elbow; not the wrist. Please think twice before attempting to saber your champagne, as this is mostly a lost art and could result in shattered glass in the champagne!
7. Around the World: Nearly every culture has practiced toasting in one form or another. One of the most common toasts made on New Year’s Eve is simply “Happy New Year.” Communicate “Happy New Year,” “Cheers to the New Year” or “Congratulations for the New Year” in the following languages:
Language / Spelling
Chinese: Chu Shen Tan (pronunciation)
Czech: Stastny Novy Rok
Danish: Godt Nytar
French: Bonne annee
Gaelic (Scotland): Bliadhna mhath ur
German: Frohes Neues Jahr / Gutes Neues Jahr
Greek: kali chronya
Hawaiian: Hauoli Makahiki hou
Hebrew: Shana Tova (pronunciation)
Hungarian: Boldog Uj Evet
Irish: Athbhliain faoi mhaise dhuit /Bhliain nua sasta
Italian: Felice Anno Nuovo/Buon anno
Japanese: akemashite omedetou gozaimasu (pronunciation)
Latin: Felix sit annus novus
Portuguese: Feliz Ano Novo
Russian: s novim godom (pronunciation)
Spanish: Feliz Ano Nuevo
Swedish: Gott Nyttar
Thai: saa-wat-dii pi-mai (pronunciation)
Turkish: Yeliniz Kutlu Olsun/ Mutlu yillar
Welsh: Blwyddyn newydd dda
In what language can you say “Happy New Year”?
Fitness & Fresh Starts: Gym Etiquette
December 28, 2011 by Sharon · Leave a Comment
Now that the holidays are over, you may find yourself among the stampede back to the gym! Whether we realize it or not, the exercise and fitness community has many stated and unstated rules of etiquette. For example, swimmers coexist in close proximity in lap lanes. Observe them swim up the right side of the lap lane and return on the left side. Bicyclists in our beautiful Hill Country not only maneuver our Capitol City streets with cars, they also share with each other. Cyclists have developed a form of communication including letting other cyclists know when they are approaching to pass by calling out “on your left.”
So why has so much been written in recent years about the challenges with etiquette in our fitness facilities? Even personal trainers admit it can be an intimidating experience to return to the gym. Whether you are an exercise novice or a fitness buff, you want to avoid a gym faux pas! The following tips may ease your fresh start and make it just that much more enjoyable for you and your fellow gym members. Your Fresh Start Tips to Fitness in 2012:
- Fitness Attire. Be sure your athletic attire covers what needs to be covered and fits properly. Certain strength and Pilates exercises require work on a bench or the floor. Be sure that bottoms are not so loose as to be revealing when you are bending over or prone. Wear a proper sports bra and clean athletic shoes. Learn the fitness facility boundaries for sport-specific athletic shoes (such as spin shoes).
- Fragrance. Be sure to wear antiperspirant. Avoid perfume and heavy make-up while working out. If a fellow exerciser’s fragrance is overwhelming, visit with the front desk, email the club or slip a note in the suggestion box. Arrive clean, not covered in mulch from gardening!
- Perspiration & Anti-bacterial Wipes. Wipe the equipment before you sit down, and be sure to wipe down the machine when you finish, regardless of whether you perspired. Many fitness facilities provide anti-bacterial wipes or towels to wipe the machines when finished. This includes the spin bike at the end of spin class!
- Share. Cooperation is the key here. While resting between sets, do not stay on the machine. Allow others to work into your sets. Ask politely if you wish to ‘work in.’ Return equipment such as BOSU balls, mats, bands, unload weight bars and re-rack free weights. Leaving weights on the floor is unsafe may cause others to trip. Limit exercise on cardio equipment to 30 minutes during peak hours. Turn off any electrical equipment that you used such as the elliptical TV, lights in the BMI room, or portable fans.
- Facility Layout. Before your first workout, go exploring! Returning to the gym? Learn the layout to increase your self-confidence and create mental energy. Walk around like one of the ‘regulars’ who knows the answers to the following questions: day care options, services offered, hours most crowded, location of towel and antibacterial wipes, water, and restrooms.
- Introductory session. Be honest and ask yourself if you know what you are doing? If you are unsure about the equipment, or how to get started, one of the best things you can do is hire a personal trainer for a few sessions to get you started. Do not feel obligated to sign-up for a year of classes. Keep in mind that the vast majority of personal trainers do not offer free sessions.
- Noise. Remember the goal is to focus on the workout without distractions. Keep your headphones and personal music tuned to an acceptable level so you may enjoy the music solo. People focusing on their routines do not appreciate singing, karaoke, personal cell phone conversations or loud discussions in the fitness facility. Use your inside voice at all times.
- Respect. The only person who should correct another’s form is a personal trainer or a gym employee. Working out is a great place to meet people; however it is not a singles club. If you wish to mingle, wait for a cue (eye contact) to strike up a conversation. Do not bore other people about how well you are doing with your workout or diet. Only share if others inquire; too many people go on for too long when discussing fitness. For long discussions, go to a café.
- Mirrors. During an exercise, people watch themselves to monitor form and execution. If a weight or machine is in front of someone performing a set; it is polite to wait for them to finish. Avoid primping, hair design and preening in front of the mirrors as others observe this behavior, and you do not want to be ‘that person.’
- Locker Room. Remember this is shared space for a large number of people. Avoid placing your items all over the bench provided for sitting to change. Place clothing directly in the locker. Be sure your cell phone is turned off or to ‘silent’ when placed in the locker. Remember to clean make-up from the counter. Refrain from walking around naked; the majority of people feel a little uncomfortable being so close to someone who is baring it all!
Observing these tips will help with your fresh start to fitness in 2012. Avoid being ‘that person’ at your club or gym. Enjoy your work out and and all the best to you in the New Year!
Holiday Thanking in Today’s Tight Times
December 15, 2011 by Sharon · Leave a Comment
Black Friday weekend 2011 reported a record $52 billion spent by the US consumer. On Cyber Monday 2011, another $1 billion was spent online. But these numbers do not include all seasonal spending. In the US, we brought the ‘tipping’ custom to our shores from medieval England and Europe, and it is now a significant portion of our annual December costs. Yes, it is the most wonderful time of the year; however it can also be the most confusing. Numerous websites provide statistics and guidelines, including Consumer Reports Holiday Tipping Poll, Emily Post Institute and the National Foundation for Credit Counseling. Consider the following, which may provide insight as you consider holiday tipping and holiday thanking.
- Holiday Tipping is Holiday Thanking: In the US, we traditionally thank service providers with holiday tips. Remember the reason for the tip is to show gratitude and to say thank you to loyal and trusted employees, service providers and family care givers. The time from Thanksgiving to New Years is when we take the opportunity to thank those who assist us year-round, even in tough economic times.
- Make a List & Check it Twice: Prioritize your most important service providers. If someone’s work eases your life immeasurably, that individual should be at the top of your holiday tip list. Tip based on loyalty, and how regularly you see the person. The trusted housecleaner, the dependable nanny, and the care giver for a parent, may receive more than a service provider you see less frequently. Carefully consider all.
- Budget & Finances: Holiday tipping is not an obligation. It is based on your personal financial status, along with your relationship with the trusted provider. Take the time to determine what is appropriate for you, and your budget. When times and finances are tight, you may not be able to tip with a monetary expression of thanks. Avoid overspending, stay within your budget and do not overextend yourself. January bills are not forgiving!
- Handwritten Note of Appreciation: Be sure to write a handwritten note of appreciation, with 3-4 sentences. It can be short; however it should be personal. If appropriate, you may also include a short note about why your tip may be delayed, smaller or non-existent. Otherwise the wrong message is sent, and you risk losing a valued relationship.
- Be Creative: Handmade cards are memorable, personal touches that add to the holiday spirit and create memories. Think about giving a special treat that you would not buy for yourself. Lovely examples include nice soap, votive candles and gourmet coffee. Reflect on your conversations with the person and determine what could replace a monetary gift, such as a gluten free meal or a sugar free chocolate dessert for a diabetic. Fresh flowers work for someone who likes to make floral arrangements.
As you deliver and make your holiday tips and thanks this year, please keep in mind that these guidelines are are only suggestions. Your common sense plays a role too. Be sure to include a handwritten thank you note with 3-4 sentences, expressing appreciation and gratitude for loyalty and assistance throughout the year.
Holiday Thanking &Holiday Tipping Etiquette Recommendations:
Please keep in mind that each individual must use common sense and decide what is most comfortable and appropriate. This list contains recommendations for holiday thanking or tipping for those who insist on guidelines. Please remember, these are not rules. Monetary ranges may vary based on common sense, geographical locations, and personal financial situation.s It is not necessary to give both cash and a gift; however, at times a child may wish to give a gift to a babysitter or Nanny in addition to your tip.
| Service Provider | Options | Recommendation |
| Au pair or live-in Nanny | Cash or gift | 1 week of pay & card from children |
| Babysitter | Cash | 1 evening of pay & card from child |
| Day Care Center | Cash or center gift | 1 week – 1 mo. pay & card from child |
| Live-in Help (cook/butler) | Cash & gift | 1 week – 1 mo. pay & gift |
| Private Health Care Nurse | Cash or gift | 1 week pay or equivalent gift |
| Home Health Employees | Follow Policy | Generous Gift Basket of Holiday Treats |
| Nursing Home Employees | Follow Policy | Gift that can be shared by all staff |
| Housekeeper (once a week) | Cash | 1 day’s pay |
| Housekeeper (weekly) | Cash /gift | 1 week’s pay & possibly gift |
| Children’s Teacher | Follow School Policy | Parent’s Pooled funds for Gift Card |
| Children’s Teacher’s Aid | Follow School Policy | Parent’s pooled Funds for Gift Card |
| School Nurse/Secretary | Follow School Policy | Small gift |
| Office Assistant | Follow Office Policy | Holiday Bonus and not a Tip |
| Hair Designer/Stylist | Cash or gift | Equiv. of 1 salon visit ($35-$180) |
| Barber | Cash or gift | Equiv. of 1 haircut & shave or a gift |
| Manicurist/Pedicurist | Cash | Equiv. of 1 visit |
| Personal Trainer | Cash or gift | Equiv. of 1 session or a gift |
| Massage therapist | Cash or gift | Equiv. of 1 session or a gift |
| Pet Groomer | Cash or gift | Equiv. of 1 session or a gift |
| Doorman | Cash or gift | $50-100 each; depends on extra duties |
| Elevator Operat | Cash or gift | Tenant Tip Pool; $20-50 each |
| Handyman | Cash or gift | $20-50 each depending on service |
| Dog Walker/Pet Sitter | Cash | 1 week’s pay & paw-print note from pet |
| Garage attendants | Cash or gift | $15-40 or small gift |
| Garbage/Recycling Attendants | Cash/ City Regulation | $10-30 each for extra effort |
| Gardener | Cash | 1 week’s service |
| Landscaping crew | Cash | 1 week’s service shared by crew |
| Newspaper delivery person | Cash or small gift | $10-35 |
| Personal care giver | Cash or gift | 1 week-1 mo. pay |
| Pool Cleaner | Cash | 1 cleaning session shared by crew |
| Courier/Package Delivery | small gift/no cash | Small gift in $20-25 range |
| FedEx | FedEx Policy | Non-monetary gifts valued under $75 |
| UPS | token gift only | warm cookies, baked goods, token gift |
| US Postal Service | Postal regulations | Small non-monetary gift less than $20 |
During the holiday season, US Postal employees may accept snacks, beverages, and perishable gifts such as coffee and iced tea that are not part of a meal. US postal workers may also accept gifts that have little or no intrinsic value that are worth less than $20.00. Perishable food items that are worth more than $20.00, such as candy and cookie tins, and fruit and nut baskets are required to be shared with the entire branch of the post office. Mail carriers are prohibited from accepting cash, checks, money orders, gift cards, foreign funds or any other form of currency.
Corporate Etiquette: Business Card Protocol 2011
December 15, 2011 by Sharon · Leave a Comment
Corporate Etiquette: Business Card Protocol Primer
*Handing a business card to a potential customer or client should be done in a way that allows the recipient to receive the card with the print facing them. Be sure your card is clean, and crisp so they remember your name.
*Be sure to carry clean, up-to-date business cards without handwriting. Refrain from writing on the face of a business card for numerous reasons of civility.
*When handling business cards in the United States, use the right-hand or both hands, to present the card. Avoid using your left hand to present a business card. Keep your right hand free at at times for handshaking and presenting cards.
*Use a business card case to keep cards clean and crisp!
*When receiving a business card, do not receive it with your left hand, or place it in your rear pocket or wallet. Receive it with your right hand or both hands, and take a moment to look at the card, and ask a question. For more about business card protocol, contact Sharon at 512.306.1845.
Job Interviewing Business Etiquette Tips
December 15, 2011 by Sharon · Leave a Comment
Job Interviewing Tips:
Preparation: Research the company and the interview panel. Read the company/firm website, newsletters, annual report, and sales brochures. Research. Do your homework!
Personal Appearance: Studies show that clothing may account for 55% of a job candidate’s first impression! Understand corporate culture and dress appropriately.
First Impressions: Normally it takes 5 seconds to make a first impression. In a job interview, you may have up to 30 seconds – and the observation may begin when parking, walking or riding the elevator. Leave that PDA in the vehicle or at home.
Introductions: Be prepared to stand for all introductions, women and men. Avoid a business faux pas by standing for all introductions and handshakes!
Honorifics & Names: Be sure to refer to the interviewer as “Mr.” or “Ms.” or “Dr.”
Hot Topics: Unless it is a BFOQ, or a bona fide occupational qualification ~ then Sex, Religion, Politics and Money are hot topics to be avoided in the US.
Culture Check: Do your homework. Does an applicant bow from the shoulders or waist? Kiss or shake hands with an interviewer from a different culture?
Hand Shakes & Body Language: Studies reveal 90% of a first impression is based on body language or non-verbal skills. Employers determine interest in the job through the applicant’s body language.
Thank You Trio: Thank the interviewer verbally at the beginning and end of the interview. Then, remember to send a hand-written note with a hand-addressed envelope, within 48 hours of the interview. Use personalized stationery.
If you wish to inquire about scheduling Sharon for future training engagements, please contact our office at 512.306.1845, email us at sharon@protocolww.com or submit a request via this website. You may also visit the News & Events page or visit facebook.com/protocolww to view our previous events. Thank you for your interest in Protocol & Etiquette Worldwide.


